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投诉处理英文简历

[10-20 12:53:30] 来源：http://www.56qiuzhi.com 简历范文 阅读：8852次

概要： Personal Details Resume number: Updating date: no photo Name: www.56qiuzhi.com/ Nationality: China (Mainland) Current Place: Guangzhou Height/Weight: 155 cm　 kg Marital Status: Single Age:

投诉处理英文简历,标签：个人简历范文,求职简历范文,http://www.56qiuzhi.com
　　

Personal Details

Resume number:		Updating date:		no photo
Name:	www.56qiuzhi.com/	Nationality:	China (Mainland)
Current Place:	Guangzhou	Height/Weight:	155 cm　 kg
Marital Status:	Single	Age:	29 years

Career Objective and Work experience

Application type:

Jobseeker

Preferred job title:

Japanese translator: Translator 、 English translator: 、 complaints coordinator/ supervisor:

Working life:

Title:

No title

Job type:

Full time

Expected Start date:

In three days

Expected salary:

￥3,500--￥5,000

Preferred working place:

Guangzhou

Work Experience :

Company's name:	CitibankBegin and end date: 2004-07-2009-03
Enterprise nature:	Soly foreign funded enterprisesIndustry: Finance/Insurance
Job Title:	Customer Service Officer
Job description:	2005-10 to 2009-03 Customer Service Officer To independently and effectively handle customers’ written complaints from all kinds of channels (e.g. email, letter and fax-message) as well as serious cases referred from Hong Kong Monetary Authority and Hong Kong Consumer Council in relation to the retail banking products / services within the turnaround time as required, which contribute to business goal in investigation handling timeframe. To compose immediate mass communication through correspondence to customers when incurring exceptional incident in the bank, e.g. system problem resulting impact to a large part of customers. 2005-04 to 2005-10 CitiPhone Correspondence Officer To timely handle customers’ written general inquiries for banking accounts / services and respond with an accurate and comprehensive reply. 2004-07 to 2005-04 CitiPhone Officer To promptly answer customers’ phone-in inquiries through hotline in relation to banking accounts / services.
Reasons for leaving:

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